Store Policy

Introduction

Welcome to Burning Rose!

These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site or placing an order, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.
 

Products and Services​

At Burning Rose, we offer a curated selection of unique and handcrafted products. We strive to provide accurate descriptions, images, and pricing information, but we reserve the right to make changes without prior notice. Please note that product colours may vary slightly due to monitor settings.

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Orders​

All orders placed on our website are subject to acceptance and availability. Upon receiving your order, we will send a confirmation email. In the event that we cannot fulfil your order, we will notify you promptly and provide a full refund if necessary.

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Shipping​

We offer shipping to various locations within the United Kingdom. Estimated delivery times and shipping fees will be calculated at checkout. While we make every effort to deliver your order promptly, we are not responsible for delays caused by external factors such as courier issues. Please refer to our Shipping Policies for full information.

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Returns and Exchanges​

Hats are sold as photographed and are a one off creation. Please make sure you are certain on your hat size before ordering as refunds or exchanges are not accepted on any of our customised hats. For full information regarding our Return Policy, please refer to our Terms and Conditions.

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Intellectual Property​

All content on the Burning Rose website, including text, images, logos, and product designs, is the property of Burning Rose and is protected by applicable copyright and intellectual property laws. Unauthorised use, reproduction, or distribution of our content is prohibited.

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Limitation of Liability​

To the fullest extent permitted by law, Burning Rose shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability for any claim arising from your use of our services shall not exceed the amount paid for the relevant product. E&OE.

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Governing Law​

These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms will be resolved in the courts of England.

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Changes to Terms​

We may update these terms and conditions at our discretion. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated terms.